Absolute beginner question: Kronos and the USB/MIDI

pianogospel · Post by **pianogospel** » Wed Dec 27, 2017 9:11 pm

Hi guys.

Is it possible to connect a Kronos Platinum (3.1.2 system version) to a PC using an USB cable as MIDI?

I would like to use Kronos Editor software.

I had a Casio and I connected the Casio to my PC with an USB cable as MIDI.

I already tried to connect them installing the drivers by KORG but my PC (windows 7 x32) didn't recognize anything.

Thanks for all

Mark

voip · Post by **voip** » Wed Dec 27, 2017 9:26 pm

Yes, it is possible

The Korg MIDI drivers should be installed before connecting the Kronos for the first time, else the generic MIDI drivers are associated with the Kronos. Try and use the same USB port every time for the Kronos, else the MIDI drivers get installed for each different USB port and, because Windows can only enumerate up to 10 MIDI drivers, problems often arise. The solution is to uninstall unncessary MIDI drivers using Korg's uninstall tool (Uninstall KORG USB-MIDI Device). In the tool's Option selection, uncheck "Delete KORG MIDI Device only" to allow removal of unused non-Korg MIDI devices.

pianogospel · Post by **pianogospel** » Wed Dec 27, 2017 9:59 pm

Hi voip, thanks for the answer.

I connected the kronos to my PC, on a USB working port, after that I installed the drivers by KORG.

But it didn't work. My PC couldn't find kronos.

I tried the step that you described in your message but I have a problem: when I uncheck the option "Delete KORG MIDI Device only" and I go back all midi ports are greyed out, and I can't uninstal anything.

Do you have any idea what I should do?

Thanks

Mark

oliv73 · Post by **oliv73** » Wed Dec 27, 2017 10:15 pm

Did you try to run uninstall tool as administrator ?

KK · Post by KK » Thu Dec 28, 2017 12:27 am

Just in case : for Win 7 you need the 1.15 r22 version (not the 1.15 r22e).

pianogospel · Post by **pianogospel** » Thu Dec 28, 2017 8:43 am

Hi guys.

Oliv73, about your point, yes, I'm the administrator and when I uncheck the option of korg drivers all others are greyed out.

KK, I installed this version DrvTools_1_15_r22.

If anybody have another clue, please, tell me.

Thanks

Mark

voip · Post by **voip** » Thu Dec 28, 2017 12:23 pm

In the Korg uninstaller program, even with the slots greyed out, does it look as if all 10 slots are occupied?

Try and remove any drivers that you can. They will always re-install later, when those devices are plugged in. After doing this, how many of the 10 slots are still occupied?

IAA · Post by **IAA** » Thu Dec 28, 2017 3:28 pm

Basic checks;

Kronos is on?
You re-booted pC once drivers loaded?
Cables all ok?

pianogospel · Post by **pianogospel** » Thu Dec 28, 2017 4:35 pm

Hi, again, here is like a testing lab

IAA, about your considerations, yes, kronos is on, I rebooted the PC at least twice, the cable was being used without problems in another keyboard.

Voip, there are 10 slots, only the 0 and 1 are occupied (0 by the video card and and 1 by the sound card), the others are empty, but, everything is greyed out, including the 0 and 1, all greyed out. There are 8 empty, and greyed out too.

Thanks for all.

Mark

voip · Post by **voip** » Thu Dec 28, 2017 6:12 pm

Has the latest version of the Korg MIDI drivers now been installed?

A video card seems like an unusual entry for a MIDI device. Is that what is seen in the Korg MIDI Driver Uninstall Utility program window?

If the MIDI drivers have been installed, what happens when the Kronos is plugged in via its USB-B port (the square-shaped one) to one of the computer's USB-A ports (rectangular shaped ones), and the Korg MIDI Driver Uninstall Utility is run again (just to view the MIDI allocations)? Does the Kronos now appear in the list of MIDI slots?

.

pianogospel · Post by **pianogospel** » Thu Dec 28, 2017 6:59 pm

Hi voip.

Yes, the drivers installed are the latest (DrvTools_1_15_r22).

I think that the video card is on midi device because Nvidia drivers came with audio drivers, I think it occurs because the video card has HDMI out to connect with TVs or something like that, and you can connect your pc with only one cable (audio and video).

The Kronos doesn't appear on the list. When I click on "install korg usb midi device" a message "no device ins plugged in" is showed.

Thanks

Mark

KK · Post by KK » Thu Dec 28, 2017 8:14 pm

Mark,

Again, just in case... On the Kronos when you are sitting at the keys, you must use the leftmost USB connection (type B with a square jack) for MIDI/audio. The two other USB rectangle type connections/jacks on the Kronos are instead for Qwerty keyboards, controllers and storage purposes.

voip · Post by **voip** » Thu Dec 28, 2017 9:13 pm

If the Kronos is booted up, the USB cable is known good and firmly seated at both ends, and still not seen by the PC, then it suggests a faulty USB port.

pianogospel · Post by **pianogospel** » Fri Dec 29, 2017 8:44 am

Guys, now the PC recongnizes Kronos.

I formatted my pc and from the first try the Kronos was recongnized

Thanks for all help. Sorry for the trouble.

Thanks everyone.

Mark

voip · Post by **voip** » Fri Dec 29, 2017 9:51 am

A happy ending :-) Thanks for letting us know.