Korg Forums

I setup my new Korg account and the migration coupons set the price at zero but when i go to check out the site returns a message that says "invalid amount." I downloaded the M1 plugin from the Korg site, it went into demo mode and I've lost the M1 I paid for.

I still have my Wavestation plug working and didn't use the M1 much. I'd be tempted to just rebuy the package but if they're not supporting customers, that's a no deal. I'd work around it. If i knew where they kept the authorization I could TimeMachine back to it? I checked the install receipt but couldn't find anything. I also tried redownloading the old version and reinstalling but the authorization is gone for M1 and demo mode is all it wants to do.

Any help appreciated. Thanks. MLC

(UPDATE FROM KORG:

Hello,

Thank you for contacting us.

Do not enter credit card information for free migration products.
You can check out by selecting No Payment Method.
The licenses for KORG Legacy Collection and KORG Collection are separate.
Therefore, installing the latest version from KORG Software Pass will invalidate your previous license.

Best regards,
KORG app team

I would suggest contacting Korg USA Support. They can work with Japan to sort out your problem

THanks. Done.

From KORG. It works. I wish it was a little more obvious on the migration page. Now to order the Wavestat...

"Hello,

Thank you for contacting us.

Do not enter credit card information for free migration products.
You can check out by selecting No Payment Method.
The licenses for KORG Legacy Collection and KORG Collection are separate.
Therefore, installing the latest version from KORG Software Pass will invalidate your previous license.

Best regards,
KORG app team"