Nautilus glitch

Dukether · Post by **Dukether** » Sun Aug 21, 2022 11:38 am

I've got an occasional glitch. Very annoying. Happens maybe once or twice an hour. And happens on any sound with any length of sustain.

Basically, I play a note or chord and the sound cuts out after a second. It repeats the problem 3 or 4 times, each time I hit the note/chord and then the problem goes away.

I've uploaded the the 1.2 program but the problem persists.

The keyboard is 13 months old!

Anyone else had this issue? More importantly anyone fixed it!

nitecrawler · Post by **nitecrawler** » Sun Aug 21, 2022 5:24 pm

Yes, it has been noted and experienced by others. No resolution to the glitch has been accomplished or even acknowledged yet by Korg to my knowledge. Maybe in a future OS upgrade.

yoshi88 · Post by **yoshi88** » Fri Aug 26, 2022 8:20 pm

Dukether wrote:I've got an occasional glitch. Very annoying. Happens maybe once or twice an hour. And happens on any sound with any length of sustain.

Basically, I play a note or chord and the sound cuts out after a second. It repeats the problem 3 or 4 times, each time I hit the note/chord and then the problem goes away.

I've uploaded the the 1.2 program but the problem persists.

The keyboard is 13 months old!

Anyone else had this issue? More importantly anyone fixed it!

I have not serviced a 61 or 73 note Nautilus keybed. Only the RH3 88 note.

Could it be an issue processing the scanned note information which is sent from between the contact pcb's a beneath the shorter 61 &73 key bed and the motherboard?

Ramonb91 · Post by **Ramonb91** » Fri Sep 02, 2022 7:50 am

I have the same problem, I am in France and several users have this problem too. Has anyone had an official response from KORG regarding this problem?

Jovers · Post by **Jovers** » Mon Sep 05, 2022 7:10 am

Ramonb91 wrote:I have the same problem, I am in France and several users have this problem too. Has anyone had an official response from KORG regarding this problem?

I live in The Netherlands and I have exactly the same problem. I am looking forward to a new update too.

ecofox · Post by **ecofox** » Mon Sep 12, 2022 5:04 am

I have the same problem with Nautilus 61 keys. Do you have some upgrade from Korg ?

okkopekka · Post by **okkopekka** » Sat Sep 17, 2022 1:58 pm

Same issue

ecofox · Post by **ecofox** » Thu Oct 06, 2022 4:41 am

I have upgraded the SSD from the original 60Gb with a Transcend 128 Go TS128GMSA230S (clone + partition extention) 2 weeks ago and for the time being I don't have any more sound cut issues and seems that screen lags have been reduced.
Also when I open the nautilus I check all wiring/connectors but I don't found any issues.

I will inform the forum if the sound cuts or screen lags will come back.

ecofox · Post by **ecofox** » Sat Oct 08, 2022 9:11 am

For information

To do the SSD upgrade I have follow the french youtube video "Nautilus Clone disque dur" ( I think you could translate the video and documentation in english) :

https://www.youtube.com/watch?v=JKtZqYk84sE

Korg Forums

Nautilus glitch

Nautilus glitch

Re: Nautilus glitch