cracked left side...sad

yeotao · Post by **yeotao** » Thu Feb 14, 2008 6:14 pm

i just ordered a extreme and it arrived to me with a cracked bottom left corner.

its so bad that i cant even plug in any headphones,be cos the plastic casing is sorta twisted and blocking the "entrance" to the headphone hole.

can any kind soul advise where can i find any parts for this.?

it seems to be a detachable piece of the keyboard( i mean the whole plastic left side of the extreme)

i tried korg parts..they dont have it...can i email korg USA.?

Post by **mikemolloyuk** » Fri Feb 15, 2008 11:48 am

Is the keyboard brand new? Send it to the shop where you bought it if it is and get them to sort it out.

If its a used one, did you buy it not knowing that it was damaged? If so contact the seller and try to get a refund.

Or just contact Korg spares in the region you are in and get them to ship you new parts or send it to them to be fixed.

Mike

jojo · Post by **jojo** » Tue Feb 19, 2008 12:35 am

Alas, as it is cosmetic, it will not be covered under warranty (though I'm sure they'll make it right somehow).

My right side end cap was cracked a long time ago, and further cracked after a gig recently. New end cap should be ordered by wednesday for $16.00 I believe.

Nor · Post by **Nor** » Tue Feb 19, 2008 8:30 pm

.........New end cap should be ordered by wednesday for $16.00 I believe..........

Please, I am from Morocco, where can I order the end caps online? is there any online webstore that seel them?

Thank you.

Nythiul · Post by **Nythiul** » Wed Feb 20, 2008 2:44 pm

The rear left corner on mine is cracked. I bought it used and I believe it occurred during shipping. Fortunately, it didn't affect anything. It's just a bit of plastic that was damaged, so I don't really care. I was surprised to see the sides of the Triton Extreme built in such a fragile manner. It doesn't seem to serve any purpose other than being bumpers. They also make it just a little too big to fit in my 61-key case.

I have an 01/W also and it feels like it is of much sturdier construction. I've gigged with that thing for years and the only damage has been a few scratches on the paint.

Anyways, I don't mind too much as long as it works, but I'd be interested in hearing about fixing it up if possible.