sudden dropouts

jeroentuitd · Post by **jeroentuitd** » Mon Jun 16, 2008 1:50 pm

Hi there,

I have recently bought a new TE. I'm very pleased with it. But there seems to be some kind of bug. Sometimes when I'm playing (or the sequencer is playing) al the sound suddenly drops out. I can continue playing, but it seems that the information can't be processed for a fraction of a second. It's very annoying and of course unaccepteble in a live situation. So is there something I can do, or should I have it repaired?

I have the 1.0.5 version installed.

gr Jeroen

KrzysiekK · Post by **KrzysiekK** » Thu Jun 19, 2008 7:45 am

does it happen when playing programs/combis based on sample ROM content only ? Do you audition TEX from its outputs/headphone out directly ? Does it happen with particular programs/combis while with others it doesn't? Experiment with switching on/off some IFX/MFX to find out whether it is CPU/FX processing issue.

Best regards,
Krzysiek

jeroentuitd · Post by **jeroentuitd** » Thu Jun 19, 2008 8:18 am

It happens when playing combi/programs based on sample ROM yes and I use the outputs about as much as the headphone outputs. I'll try switching of some FX. But using many simultanious fx shouldn't be a problom, should it?

You'll hear from me. tnx

jeroentuitd · Post by **jeroentuitd** » Tue Jun 24, 2008 11:33 am

Well, I've spent some time on the TE again and as far as I know it only happens when I'm using combi's that I created myself using the program sounds. I also often copy some fx (insert and/or master) from other combi's or progs. switching off some fx has no effect. In some combi's I only use master effects and no insert effects and still the problem is there.
I really don't want to send it back for repair, but I'm affraid I'm running out of options.... here

Any suggestions anybody?

GargoyleStudio · Post by **GargoyleStudio** » Fri Jun 27, 2008 2:44 pm

No suggestions... just some more info.

I've a friend with a similar problem. He'd be holding a chord and for no reason the held sound would stop. Further key presses would sound as normal but the ones already held would not come back. He has 3 triton extremes (2 x 76 note and 1 x 88 note) all of which exhibit the same behaviour and also he's hired instruments which do the same. He's spent quite a while talking to the Korg technical department and they were unable to help.

I've had this problem once in that sound stopped when I changed one of the realtime parameters while holding a chord. Couldn't repeat it (fortunately).

Like I said, I've got no suggestions, but really I'm just posting to let you know that there is a problem somewhere and there's no workaround. My friend lives with it because it doesn't happen too often.

Actually, a suggestion would be that if you've got a repeatable method of causing the problem then you could post the steps and we can at least verify if you've got a dodgy instrument or if it's inherent in the machine.

Mike.

Goom · Post by **Goom** » Thu Jul 03, 2008 2:37 am

My T-EX does the same thing.

So far, it's happened in combi, program and I'm pretty sure seq and sampling mode.While in sampling mode I had no effects, so I don't think it's an effect issue.

This is a big negative for using the Extreme live. I don't know if I'd trust it. No big deal at home though, since the next notes played are fine, as stated above.

shrike · Post by **shrike** » Thu Jul 03, 2008 6:04 am

It never happened to my Extreme. And I do use complex combi layers or even 16 track in sequencer to build even more complex sounds. And my keyboard is mainly used for live giging.

Can't say about sequencer, though. Never happened with sequencer too, but I don't use sequencer for gigs.

RVNOak · Post by **RVNOak** » Thu Jul 03, 2008 2:49 pm

What do you use for gigs??

Musicman222 · Post by **Musicman222** » Thu Jul 03, 2008 4:45 pm

This may sound stupid...but check to make sure the RAM is steaded properly on your TEX. From a hardware standpoint, it sounds like the RAM is loosing power for a split second. Thus long enough to interrupt the signal flow, but not long enough to clear the data loaded in memory. Also, test your power supply and verify that a there aren't any variances in voltage that would drop the level below the required amount. See specs in manual for specifics. See if this helps. Also...are you using gold plated RAM? Just a few things to check. It only costs you time...and it might help you find your issue.

Musicman222

RVNOak · Post by **RVNOak** » Thu Jul 03, 2008 5:12 pm

Musicman222 wrote:This may sound stupid...but check to make sure the RAM is steaded properly on your TEX. From a hardware standpoint, it sounds like the RAM is loosing power for a split second. Thus long enough to interrupt the signal flow, but not long enough to clear the data loaded in memory. Also, test your power supply and verify that a there aren't any variances in voltage that would drop the level below the required amount. See specs in manual for specifics. See if this helps. Also...are you using gold plated RAM? Just a few things to check. It only costs you time...and it might help you find your issue.

Musicman222

Sound advice. I don't use gold plated RAM, however, and I've never had a problem. Hell, I got all my RAM for free by going to computer stores and asking if they had any old 32mb SIMMS modules and they were happy to get rid of it. Never had a problem in both the TS or the TE!!!

Goom · Post by **Goom** » Thu Jul 03, 2008 11:35 pm

My Extreme had this dropout problem before I added RAM to it. Now that I have added RAM, it still happens. Good thing is that it clears itself after playing the next note. Sometimes it's even hard to tell when it happens, like when playing a fast series of notes or chords. It's VERY noticeable when playing sustained chords though.

jeroentuitd · Post by **jeroentuitd** » Sun Jul 20, 2008 10:11 am

Brought it to repare yesterday. Hope they'll fix it...

smstome · Post by **smstome** » Mon Jul 21, 2008 5:28 am

My extreme hade same problem while moving Joustick +X axis, the sound drops out.
It happened in prog/compi/seq.
Even with intialised prog/compi/seq/moss prog.

I just reset the preload PCG and everything was fine then.

0 + ENTER while startup
Load PCG from Global Mode.

I had a backup of previous PCG before doing this.
If i reload it, problem persists.
So i think some settings made this to happen in that PCG.

But what i don't understand is, why this happens even in intialised settings.
But not in factory preload pcg.

philiplyons · Post by **philiplyons** » Mon Jul 21, 2008 7:40 am

I get this same thing happen, but only when the TEX is connected to my Mac via a USB MIDI interface (UA-25). If I unplug the MIDI from the back of the TEX, I never get a problem.

jeroentuitd · Post by **jeroentuitd** » Sat Oct 20, 2012 8:41 am

Any updates on this? I eventually sold my tex. But I'm considering buying one again. If only this problem could be fixed.....

Korg Forums

sudden dropouts

sudden dropouts

Re: sudden dropouts