Syncrosoft elicenser not supported anymore?

elektrolurch · Post by **elektrolurch** » Mon Jul 13, 2009 10:45 am

http://syncrosoft.com/eLicenser_User_Support-78-89.html

zvenx · Post by **zvenx** » Tue Jul 14, 2009 1:31 am

Steinberg bought the company. I thought they were providing support for everyone. apparently not... you may want to count yourself lucky that they aren't

rsp
a Nuendo user.
rsp

DjRavix · Post by **DjRavix** » Tue Jul 14, 2009 4:46 pm

well At least Steinberg Gives support ...
Unlike Korg Who don't even Answer to My Problems

zvenx · Post by **zvenx** » Tue Jul 14, 2009 5:33 pm

yikes.
sorry to hear..
you may want to search some support on Nuendo/Cubase site.
that may help.
rsp

MartinHines · Post by **MartinHines** » Wed Jul 15, 2009 2:00 am

elektrolurch wrote:http://syncrosoft.com/eLicenser_User_Support-78-89.html

You need to get support through the company that provides the music application software.

For example, if you have KLC_AE2007 or KLC-DE, you would contact Korg Tech support.

The software company (e.g. Korg Japan) can work with Steinberg with any eLicenser support issues.

It appears Steinberg has decided to not provide support directly for end users. This is probably because the majority of problems can be resolved by the music software company.

MartinHines · Post by **MartinHines** » Wed Jul 15, 2009 2:01 am

DjRavix wrote:well At least Steinberg Gives support ...
Unlike Korg Who don't even Answer to My Problems

What country are you in?

Have you called them? How long ago?

What specifically did they say? Were they able to replicate your problem?

Korg definitely provides support.

DjRavix · Post by **DjRavix** » Wed Jul 15, 2009 6:57 am

MartinHines wrote:
DjRavix wrote:well At least Steinberg Gives support ...
Unlike Korg Who don't even Answer to My Problems
What country are you in?

Have you called them? How long ago?

What specifically did they say? Were they able to replicate your problem?

Korg definitely provides support.

see
http://www.korgforums.com/forum/phpBB2/ ... highlight=

MartinHines · Post by **MartinHines** » Sat Jul 18, 2009 1:05 am

See my response in the other thread.

gravehill · Post by **gravehill** » Sat Jul 18, 2009 4:53 pm

DjRavix wrote:well At least Steinberg Gives support ...
Unlike Korg Who don't even Answer to My Problems

A massive +1 on this one! My question isn't a problem as such but just a piece of info I need: Are there any plans for / will there ever be native 64 bit versions of Korg VSTs? Read: Is there any point in buying Korg stuff anymore?

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Syncrosoft elicenser not supported anymore?

Syncrosoft elicenser not supported anymore?

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