I am Scared to buy a M50!!

eviljason · Post by **eviljason** » Thu Jul 01, 2010 7:40 pm

I was ready to order one 2 weeks ago,until i started lurking this forum and saw how many people were having trouble with them ,namely freezing up and such.I am only considering the 61.
Are my fears unfounded? is it just a small minority having problems?
thanks for any info

outsider9 · Post by **outsider9** » Thu Jul 01, 2010 7:57 pm

Would be interesting to know how many M50 buyers there are. Surely a lot more than users registered on this forum. On the other hand, the number of freezing reports, I'd asume, would be near to the totality of those cases, because they have an important reason to join here and make public such a problem. The number of users not having issues seems much larger.

On an aside, this kind of thing has happened to other companies, for example, I think the expensive Alesis Andromeda and Fusion had issues too (I'm not sure, correct me if I'm wrong), but most notably Roland and their Juno G, with dozens of reports of screen gone crap. Also if you happen to have, say an XP 50, they don't make screen replacements anymore. I've heard scary reports of Roland screens failing. I don't know about Yamaha and others.

Apparently, the freezing problem on the M50 would be caused by capacitors on the low number batches which were replaced afterwards. That is as far as we know.

I am a bit puzzled about how this companies are not providing official forums as their support resources, and stablish some useful feedback that way. We only have here a couple of nice guys that can connect us with Korg, but that's it? Am I wrong?

sti23 · Post by **sti23** » Thu Jul 01, 2010 8:05 pm

I bought mine back in April this year and I haven't had any problems whatsoever.
I would say as long as you buy new, you should be ok because of the later manufacture date.

outsider9 · Post by **outsider9** » Thu Jul 01, 2010 8:09 pm

Hi sti23, what S/N is yours?

For evryone interested, theres a thread here for posting S/N and model.

I think there was another thread for this also

Also, some of the freezing problems could be related to some sustain pedals.
I think the other issue of the updating left/right panel (even with os 1.1) was related to the same capacitors.

guillex · Post by **guillex** » Thu Jul 01, 2010 9:18 pm

eviljason wrote:I was ready to order one 2 weeks ago,until i started lurking this forum and saw how many people were having trouble with them ,namely freezing up and such.I am only considering the 61.
Are my fears unfounded? is it just a small minority having problems?
thanks for any info

Hey dont worry! I was having the same fears, but I baught it already 4 months ago, I use it every day with pupils at home, and every saturday at live shows, and nothing happend!

Just dont buy low serial numbers ok?

Regards and dont scary!

mocando · Post by **mocando** » Fri Jul 02, 2010 2:24 am

If you are going to buy a piece of hardware poisoned by scary stories, you'll never buy anything in your life. I had my M50 since january 2009 and haven't had a single issue yet. (knock on wood

).

As said, buy new, not used, and you should have no problems. And if you do, you still have a warranty. That is true with ANYTHING you buy, from a car to a TV set.

StudioMan · Post by **StudioMan** » Fri Jul 02, 2010 2:12 pm

LMAO... Been using mine for almost 2 years, no problems!

Scared of a Korg product?LOL.... If you want an M50, BUY IT!

Mike

McHale · Post by **McHale** » Fri Jul 02, 2010 2:34 pm

I bought my M50-73 just shortly after they were available and I gig it a couple times a week with no issues. I've also opened it up, done some soldering work to and performed a few mods to it. Works like a champ.

The issues people posted about were issues with the original shipped batch of M50's. That problem has been long gone from new M50's.

pokkel · Post by **pokkel** » Fri Jul 09, 2010 1:17 pm

My M50 is about 3 months old. Never had anny problems so far. I'm using this thing every day.

eviljason · Post by **eviljason** » Mon Sep 27, 2010 9:33 am

OK so i went to guitar center today (100 miles away) and bought a new m-50 61. they had the black ones on sale for $899.the yellow ones were $1100.
i specifically asked the salesman if these were new ones at that price and he said yes. so i get home and open the box and see the power supply was just wadded up and the manual looked like it had been read many times. then when i checked the keyboard there was ink all over one key.so it looks like Spokane guitar center pulled one over on me as i cant go back up there for at least a month due to work.Very lame.yes i shall call them and complain tomorrow-like that will do any good.
i wonder if i will even be able to warranty register it with korg.
But so far I really like the M50. no glitches.

Rishat · Post by **Rishat** » Mon Sep 27, 2010 11:13 am

Congrats and best of luck.. I think Korg wont disappoint you!!

BillW · Post by **BillW** » Mon Sep 27, 2010 12:38 pm

eviljason wrote:OK so i went to guitar center today (100 miles away) and bought a new m-50 61. they had the black ones on sale for $899.the yellow ones were $1100.
i specifically asked the salesman if these were new ones at that price and he said yes. so i get home and open the box and see the power supply was just wadded up and the manual looked like it had been read many times. then when i checked the keyboard there was ink all over one key.so it looks like Spokane guitar center pulled one over on me as i cant go back up there for at least a month due to work.Very lame.yes i shall call them and complain tomorrow-like that will do any good.
i wonder if i will even be able to warranty register it with korg.
But so far I really like the M50. no glitches.

That sucks, but $899 is usually Guitar Center's open box/returned price. I got mine for around that amount and it had been returned (but was fortunately still in mint condition). Korg currently has a $100 rebate on the M50 so be sure to take advantage of that once you return yours for a new one.

Here's the rebate form:

http://www.korg.com/services/promotions ... Rebate.pdf

McHale · Post by **McHale** » Tue Sep 28, 2010 12:25 am

Yup. I would take it back, demand an exchange for a brand new one in the box where everything is packaged as it should be. *THEN* use the $100 rebate.

eviljason · Post by **eviljason** » Tue Sep 28, 2010 12:44 pm

talked to salesman at guitar center today. said sorry didn't realize it was a return( even though checking the serial in their pc he was NOW able to see that it was) and they would exchange it if i bring it back. I reminded him i live 100 miles away and cant take time off from work . asked for a coupon or something for my trouble but no luck. Dont get me wrong-I am glad i have a m50, but i feel cheated by GC. ok i am done venting on the matter.

sixtoeightfeet · Post by **sixtoeightfeet** » Sat Oct 02, 2010 2:07 am

There could be letigimate reasons for someone returning a perfectly good M50. For example, they could like it so much they wished they bought the 73-key version or the weighted-key version or an Oasis, etc. However, the dealer should honestly sell it as an "open box" but "fully warranted" version.

Korg Forums

I am Scared to buy a M50!!

I am Scared to buy a M50!!

Re: I am Scared to buy a M50!!

got one-- but----

Re: got one-- but----

update--

Open box