New Kronos 73 - touchscreen / plastic covering ?
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New Kronos 73 - touchscreen / plastic covering ?
just purchased kronos 73..... the touchscreen is not working, but believe it may be (hopefully) because there's a plastic protective coating put on for shipping....before i try to more aggressively remove, wanted to confirm with other owners that their touchscreen came covered w/protective plastic...and if so, how they removed....just want to avoid damaging screen.....
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Trinity2112
- Platinum Member
- Posts: 578
- Joined: Wed Feb 20, 2002 5:35 pm
- Location: Delaware, USA
Peel it like a grape.
Current Korg Lineup: Kronos 61, Oasys 76 · M3-61/RADIAS · Trinity Plus/HDR · 01/WFD · 01R/W · X3R · M3R · Wavestation EX · Wavestation SR · Triton Rack/MOSS · Z1EX · TR-Rack · Karma · D3200 · iM1 · iWavestation · iMono/Poly
Other Synths: Berhinger Deepmind 12 · iProphet · Moog Model D
Dearly departed: X3
Other Synths: Berhinger Deepmind 12 · iProphet · Moog Model D
Dearly departed: X3
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MartinHines
- Platinum Member
- Posts: 3041
- Joined: Tue Jan 21, 2003 12:56 pm
- Location: Topeka, KS (USA)
I don't believe there was a plastic coating on my Kronos 88. Just the white paper "LCD/Spacer Caution" document was covering the screen.
I would suggest calling Korg Product Support. You may have a hardware problem.
Sorry to hear you are having a problem.
I would suggest calling Korg Product Support. You may have a hardware problem.
Sorry to hear you are having a problem.
** KORG Product Support Contacts **
(they support BOTH hardware and software)
Korg USA Product support -- https://www.korgusa.com/contactus (For fastest service I would suggest calling them on the phone)
Outside the U.S. contact your Korg Country Distributor -- https://www.korg.com/us/corporate/distributors/
(they support BOTH hardware and software)
Korg USA Product support -- https://www.korgusa.com/contactus (For fastest service I would suggest calling them on the phone)
Outside the U.S. contact your Korg Country Distributor -- https://www.korg.com/us/corporate/distributors/
there's no protective plastic on the screen. DO NOT TRY TO REMOVE ANYTHING.
Current Korg Gear: KRONOS 88 (4GB), M50-73 (PS mod), RADIAS-73, Electribe MX, Triton Pro (MOSS, SCSI, CF, 64MB RAM), SQ-64, DVP-1, MEX-8000, MR-1, KAOSSilator, nanoKey, nanoKontrol, 3x nanoPad 2, 3x DS1H, 7x PS1, FC7 (yes Korg, NOT Yamaha).
McHale wrote:there's no protective plastic on the screen. DO NOT TRY TO REMOVE ANYTHING.
+1, my K88 had the same problem - unresponsive screen, and it didn't have any protective plastin on the screen, just a pease of paper on top of it, you have a defective unit, sorry to hear about your problem, hope you will have your replasement soon.
P.S. : im still waiting for my replacement too
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MartinHines
- Platinum Member
- Posts: 3041
- Joined: Tue Jan 21, 2003 12:56 pm
- Location: Topeka, KS (USA)
Contact Korg or your retailer.bkane wrote:Thanks all. Very frustrating. Took a lot of work to track this unit down in first place. Thanks for the feedback.
** KORG Product Support Contacts **
(they support BOTH hardware and software)
Korg USA Product support -- https://www.korgusa.com/contactus (For fastest service I would suggest calling them on the phone)
Outside the U.S. contact your Korg Country Distributor -- https://www.korg.com/us/corporate/distributors/
(they support BOTH hardware and software)
Korg USA Product support -- https://www.korgusa.com/contactus (For fastest service I would suggest calling them on the phone)
Outside the U.S. contact your Korg Country Distributor -- https://www.korg.com/us/corporate/distributors/
