Updating panel scan system, problem

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Anders Sundbo
Posts: 2
Joined: Tue Oct 18, 2011 4:38 pm

Updating panel scan system, problem

Post by Anders Sundbo »

Hi!

I've got an quite annoying problem with my Kronos. When I start it up, it says "Updating panel scan system," and later it says "Completed," but nothing happens. Does not even start to load. I've tried to restart it several times, but it comes up every time. Haven't seen anything in the manuals.
Help?
Dniss
Platinum Member
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Joined: Thu May 31, 2007 3:56 pm
Location: Pale blue dot

Post by Dniss »

Do you have a thumb stick plugged in? Just a thought.
Anders Sundbo
Posts: 2
Joined: Tue Oct 18, 2011 4:38 pm

Post by Anders Sundbo »

Nope, the only thing plugged in at the moment is the power supply.
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danatkorg
Product Manager, Korg R&D
Posts: 4205
Joined: Fri Jan 21, 2005 7:28 am
Location: California, USA
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Post by danatkorg »

This indicates a hardware problem. Please contact your national Korg distributor for service (see the link in my signature). I'm sorry for the inconvenience. If you let me know what country you're in, I'll give the distributor a heads-up.

- Dan
Dan Phillips
Manager of Product Development, Korg R&D
Personal website: www.danphillips.com
For technical support, please contact your Korg Distributor: http://www.korg.co.jp/English/Distributors/
Regretfully, I cannot offer technical support directly.
If you need to contact me for purposes other than technical support, please do not send PMs; instead, send email to dan@korgrd.com
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