The Sticky Wickett

PatrickD · Post by **PatrickD** » Wed Dec 14, 2011 1:07 am

You know I was getting ready to sell my 88 LE and 88 TE with MOSS to finance the "Game Changer" but it seems that some issues are showing up
that may need a lot of technical attention not the least of which is the keybed. I dont remember the TE having this much going on wrong out of the shute! Is anyone talking with KORG Tech Support about whats happening?

drchris · Post by **drchris** » Wed Dec 14, 2011 2:53 am

You'll undoubtedly get lots of opinions about how many people are having how much trouble. My K88 was an early one and I've not had any trouble at all. I'm super happy with it. I do think that a potential buyer reading the forum at this point probably gets a view that's a bit more slanted to the problems rather than toward those of us that are happy with our boards.

Best wishes with your decision!

Chris

dfahrner · Post by **dfahrner** » Wed Dec 14, 2011 5:07 am

Let's hope the Kronos doesn't suffer the same fate as the Alesis Fusion, which was pretty much killed by negative comments on forums...just for the record, add me to the list of people who've never had any problems with their Fusions (6HD and 8HD) or with the Kronos (61)...

df

Dniss · Post by **Dniss** » Wed Dec 14, 2011 5:46 am

Man I'm so glad I got this unit! I ended up selling my TE last week.

If it can help you, I'd do it again if I had to.

ScoobyDoo555 · Post by **ScoobyDoo555** » Wed Dec 14, 2011 7:07 am

FWIW, I personally take forum opinions with a pinch of salt - you tend to only find the negative posts on forums.

With exception of a few, even on here, you don't get posts saying, "My Kronos is perfect, no issues here at all".

It's the same with car forums. I had an Audi S4 - twin turbo monster: apparently known for having chocolate turbos! Guess what.... mine was fine. Also had 2 Subaru Imprezas..... known for piston issues apparently. Again, my 2 were fine.

You'll always have complaints on forums - that's part of their role, but as with everything, tune in to "Sanity FM", and gain a bit of perspective.

To the OP, if you're not sure, then hold on until you are. Simple

Dan

sigiriuk · Post by **sigiriuk** » Wed Dec 14, 2011 9:22 am

I agree with ScoobyDoo555.
But that old hackneyed forum quote "Why dont you make some music instead of bitchin" is also true. Whingeing is often an excuse for not practicing!
It is a fine instrument, and despite any shortcomings it makes for a wonderful live performance instrument.
I do often wonder how many of the contributors here actually own a Kronos........

sigiriuk · Post by **sigiriuk** » Wed Dec 14, 2011 9:23 am

I agree with ScoobyDoo555.
But that old hackneyed forum quote "Why dont you make some music instead of bitchin" is also true. Whingeing is often an excuse for not practicing!
It is a fine instrument, and despite any shortcomings it makes for a wonderful live performance instrument.
I do often wonder how many of the contributors here actually own a Kronos........

Laste7 · Post by **Laste7** » Wed Dec 14, 2011 11:20 am

Wonderful, a threat where I can say, that my Kronos 61 is perfect without getting attacked

So, I have it since August, never had any problems, no freezing, no cut off notes, no hanging System, no booting problems, no problems with the update, no problems with the screen etc.
I had a lot rehearsels and Gigs with the Kronos already: Never had a problem. Many things, where I tought I have a faulty Kronos, later one where user faults made by myself.

Of course, there are problems with some machines, Keybed is, I think the biggest one. We don't have to discuss this fact.

The problem is, you write normally in a forum, when having a problem.
Satisfied users will not post "I am happy" when they are happy as much as unsatisfied users will, that's why you can get a wrong impression when reading that forum.

I would buy it again ever and ever....but it's fair to say that Kronos is a Diva. Just in that way, you have to understand "her" very well to let "her" do what you want....

danmusician · Post by **danmusician** » Wed Dec 14, 2011 1:14 pm

drchris wrote:You'll undoubtedly get lots of opinions about how many people are having how much trouble. My K88 was an early one and I've not had any trouble at all. I'm super happy with it. I do think that a potential buyer reading the forum at this point probably gets a view that's a bit more slanted to the problems rather than toward those of us that are happy with our boards.

Best wishes with your decision!

Chris

+1

Except that mine have been 73s. I've noticed a slight cutoff issue with my second one, but have been easily able to adjust my playing technique to avoid it. I had some timing issues with Karma patterns in Set List, but the OS update seems to have fixed that.

I asked my salesman when I bought my second Kronos if they've had any issues. He said NONE. This is a dealer that moves a lot of product.

There's generally 2 main reasons people seek out internet forums: complain about problems or ask questions. There's also the usual collection of fanboys. (I'm painting with a large brush, this certainly doesn't apply to everyone.)

Anyway, it's good to keep this in mind when reading posts.

PatrickD · Post by **PatrickD** » Wed Dec 14, 2011 9:28 pm

"Why dont you make some music instead of bitchin" is not what Im doing and it does not have anything to do with my question. I am getting ready to spend another serious chunk of change on an instrument. I am concerned as to whether or not these issues were really being addressed from a service standpoint. Im not trying to be negative and I have been around this forum for a while so I have come to value other peoples opinion who know where Im comming from. As to people who are just being negative to be jerks I wont waste anyone's time doing that. I just needed to hear from the people who have had problems and if they are getting them solved effectively. I know both sides of the fence answer issues and thats what forums should be available to do.

danmusician · Post by **danmusician** » Thu Dec 15, 2011 2:11 am

PatrickD wrote:"Why dont you make some music instead of bitchin" is not what Im doing and it doee not have anything to do with my question...

I don't think anyone is accusing you of complaining. We're just trying to point out the the amount of complaining on these people read through the posts on this board, it would be easy for them to jump to the conclusion that the Kronos is too problem filled to purchase. Many of us believe that is simply not the case. People without problems tend not to come here to post.

Blessings,

Dan

PatrickD · Post by **PatrickD** » Thu Dec 15, 2011 3:28 am

Which has nothing to do with the issue Im addressing Dan. Its not my intent to affect KORG sales numbers which I really doubt is ever going to happen from my question. The threads I have read so far especially the one with 900+ replies is saying the issues are not being addressed and if there is a core of QC issues then Korg needs to get on here and put some people at ease. Thats all I was trying to find out. End of Line!

operaman · Post by **operaman** » Thu Dec 15, 2011 3:26 pm

And he is saying that these issues are overblown. That he majority are happy with their Kronos. Buy it, use it, and love it.

Rskeys · Post by **Rskeys** » Thu Dec 15, 2011 3:33 pm

PatrickD wrote:"Why dont you make some music instead of bitchin" is not what Im doing and it does not have anything to do with my question. I am getting ready to spend another serious chunk of change on an instrument. I am concerned as to whether or not these issues were really being addressed from a service standpoint. Im not trying to be negative and I have been around this forum for a while so I have come to value other peoples opinion who know where Im comming from. As to people who are just being negative to be jerks I wont waste anyone's time doing that. I just needed to hear from the people who have had problems and if they are getting them solved effectively. I know both sides of the fence answer issues and thats what forums should be available to do.

Hey Patrick, i understand where you are comming from. Yes it's a big investiment but let me tell you aside from the huge bulk of features this machine has that you wont find in any other workstation the sound alone will be worth your money. This is an amazing keyboard, and the fact that you have the option to buy libraries that stream from the disk will help you greatly in costumizing your kronos to your needs. Just to give one example Ex10 (Ricky Lawson's Drums) will occupy 760 Mb of your SSD and run with aprox. 129 Mb of Ram, please go and listen to them at korg site, the quality of this expansion is amazing IMHO, also pay special atencion to Austrian Piano and Legendary Strings... This was 1 example, you can put whatever kind of sound you like on this machine and take advantage of 9 engines to work with them according to your needs, also go checkout KARO sound libraries they sound great and cover a wide variety of needs,will soon be available for purchage at korg shop
Now before you think i'm a fanboy,this is my first Korg Keyboard, my Kronos is a 73 key and yes i got some problems that where solved at the repair center, in that time i recieved a great amount of help from this forum members and that is something we can't put a price tag on,also korg is working hard on solving any issiue related to the kronos... So even with the fact that i was without my unit for some time, i'm realy satisfyed with it and glad i didn't ask for my money back,hahahaha.

So fear not, if you put your money on this machine you will forget it as soon as you play the first sound...

Enjoy the holliday's and if you can spend the time doing some great music.

Ricardo

Kontrol49 · Post by **Kontrol49** » Thu Dec 15, 2011 3:42 pm

Even with all the minimal problems that have been reported,if i was in the market for a Kronos I would have bought one regardless of others having issues.I've been buying Korg equipment since 1989,never so much as had a crash with a single instrument,so there would be no doubts putting me off to buy anything again in the future,The Kronos has a few teething problems,what manufacturer releases a synth fully completed and all bugs dealt with prior to release anyway,most issues don't rear their heads until people start using them to a mass degree,Korg would be stupid to ignore them and I have every faith in them to address the issues

I see all the scaremongering on the Kronos threads are creating the same complex for most that happened inside a few of the SV1 threads in that one person reported an issue with the keybeds,then all of a sudden loads of other people started reporting minor clicks or knocks in their RH3 beds too also,which if you ask me most of them probably never even noticed anything prior to reading these threads and the actual faults were minimal to say the least or at the most just Psychological based on reading these issues and hence caused many to think they had issues,thats the problem with the internet,it can be very useful,but at the same time cause a rash of negativity that most people take as gospel,build Quality and a few crashes I'm sure are minimal against the percentage of good units they've probably sold of the Kronos,it appears more issues result in OS bugs which can be addressed with updates,Korg aren't about to ditch the Kronos with all the faults reported

Its evident that Korg will be aware of QC issues and we can all rest assured they are dealing with them,if you have reservations hold off until your satisfied that everything has been dealt with.if not then thats what your warranty is for!