And finally when i thought everything was okay...

[Rosen Sound]

My kronos had a random reboot today.......

right in the middle of recording!

Now im scared... playing a gig at the key club in a week...

Plugged into UPS
On for about 6-7 hours?

http://dl.dropbox.com/u/3657402/kronos%20fuckup.mp3

[Chrutil]

Ouch that sucks.
I really hope that Korg either has, or will add in the next rev., some kind of log file that we can extract and send over so that they can get to the bottom of this.

[Sam CA]

My kronos had a random reboot today.......

right in the middle of recording!

Now im scared... playing a gig at the key club in a week...

Plugged into UPS
On for about 6-7 hours?

http://dl.dropbox.com/u/3657402/kronos%20fuckup.mp3

I've experienced 2 random reboot since i've bought this kronos for our church. I'm the music director and the only person who has access to it. Excluding special occasions, i only turn it on every sunday morning (10:00 - 12:30) , so naturally , if anything goes wrong it would be during the mass! Not sure if this problem has anything to do with the evil spirits, but the UPS couldn't stop this from happening. Luckily, they have a korg PS60 that I intend to use as back up.
Strangely, i haven't had lock ups and such with my own Kronos at home which is not even connected to a UPS.

[NuSkoolTone]

My kronos had a random reboot today.......

right in the middle of recording!

Now im scared... playing a gig at the key club in a week...

Plugged into UPS
On for about 6-7 hours?

http://dl.dropbox.com/u/3657402/kronos%20fuckup.mp3

Yeah there's something going on. The fanbois love to pile on with "it's your power! Use a UPS!"

WELL? Whatcha got to say NOW fanbois?

There are conditions where the Kronos fails and bails. I'm planning to gig with mine in the near future, so I'm not any more happy about this than the next owner. Doesn't sound like you were doing anything outrageous either. I have yet to have the reboot issue (Fingers crossed), but it'd be nice to hear about a solution or at the least being able to separate if it's software (Like a bug or unforeseen circumstance during coding) or hardware (Like a bad board or RAM that's not fully seated) causing the issue.

I think the logging is a great idea. The issue is how much resource will that logging take up?

If the Kronos is shutting down purposely, recording a full state of the machine to a system log could greatly help. Though if it's just forcing a shutdown out of nowhere without the system being involved this will be an ugly issue to resolve!

[JPWC]

Hey, I am a FANBOY not a fanbois.

And the lights flicker and the PA crackles at my Church.

Not all UPS's filter or condition the incoming power.

And we have no clue what going on yet, I am certain that if this problem is not caused by local and individual causes, Korg will find and cure the problem, if possible. They just might not tell you.

[EvilDragon]

Yeah, of course it's the UPS that will suck now.

[Rosen Sound]

I'm starting to think its CPU over heating or over heated ram...

[EXer]

i've bought this kronos for our church. [...]Excluding special occasions, i only turn it on every sunday morning (10:00 - 12:30)

Isn't it a pity to underuse a Kronos in this way?

Like buying a Ferrari to drive it once a week from home to the local grocery then back home.

[AMR]

I'm lucky of not having had a random reboot so far (4 months of use).
I have to say though that I haven't changed the machine much from it's initial state.

I wonder if adding samples and a lot of custom stuff to the memory (specially mixing data from various versions of the OS) couldn't be causing, somewhere, a memory access violation/segmentation fault or something of the sort which would imply the need for core dumps.

Just to get that out of the way, was the system where that rebooted quite "different" from the original in what comes to memory allocation? (different load routines, EXi removed or added, more samples loaded, etc.)

Thank you.

Kind Regards,
AMR
http://www.alvaromrocha.com

[Sina172]

...

[Sam CA]

i've bought this kronos for our church. [...]Excluding special occasions, i only turn it on every sunday morning (10:00 - 12:30)

Isn't it a pity to underuse a Kronos in this way?

Like buying a Ferrari to drive it once a week from home to the local grocery then back home.

I don't think so. Gears and musical instruments in most churches that I've been to are used this way. The price tag was fair and if their music activities grow in the future, they don't have to worry about buying another keyboard..etc... , because they already have one of the best.

The point is, even if you drive your Ferrari once a week to a grocery store, you would still expect the Car to handle the ride. Though, in this case, i'm not taking the car to the grocery store, but to a car show!

[GregC]

My kronos had a random reboot today.......

right in the middle of recording!

Now im scared... playing a gig at the key club in a week...

Plugged into UPS
On for about 6-7 hours?

http://dl.dropbox.com/u/3657402/kronos%20fuckup.mp3

buy an extra Kronos

[DennyC]

My kronos had a random reboot today.......

right in the middle of recording!

Now im scared... playing a gig at the key club in a week...

Plugged into UPS
On for about 6-7 hours?

http://dl.dropbox.com/u/3657402/kronos%20fuckup.mp3

Yeah there's something going on. The fanbois love to pile on with "it's your power! Use a UPS!"

WELL? Whatcha got to say NOW fanbois?

There are conditions where the Kronos fails and bails. I'm planning to gig with mine in the near future, so I'm not any more happy about this than the next owner. Doesn't sound like you were doing anything outrageous either. I have yet to have the reboot issue (Fingers crossed), but it'd be nice to hear about a solution or at the least being able to separate if it's software (Like a bug or unforeseen circumstance


I know I have mentioned a need for a UPS as well as a line conditioner; but I know that i would never claim that providing one would absolutely guarantee there would be not software or glitches with the Kronos...nor will those devices prevent one from running out of gas, singing harmony lines off key, not playing the right lick, or picking the right lotto numbers. Yes, I am injecting humor. It seems like the will to believe allows some people to infer all kinds of stuff not directly or indirectly implied. What the "right" power condtioning might do is prevent a brown out and a surge from blowing a cheap powerstrip possibly seriously damaging the Kronos; or even worse, without one, maybe frying a mother board. Complicated synths like the Kronos and the Oasys can be damaged by compromised consumer electrical systems(ye old electrical grid).

NuSkoolTone, BTW, I am not a fanboy, meaning that everything that Korg does is perfect. I just like Korg keyboards, going way back to the M1. My honest suggestion to you is if you are that concerned about the predictability of performance, get a JP80 or a Kurzweil PC3K series or even a Yamaha Motif. I think all three of these might provide a higher level of confidence in the "I hope it doesn't reboot or fail on me" syndrome(more stable platform). I enjoy reading your posts, but I think you read too much into what power conditioning can or will accomplish.

Good luck with your upcoming gig.

[DennyC]

+1, Greg C, that was brilliant. Buy another one, completely cloned.

[1jordyzzz]

for the random reboot i'm blaming the RAM... replace it with better and high quality ram!!!