how to clean install 2.0.2 onto a new SSD?

[JimmyTheSaint]

Per info on these boards, I've purchased my 120GB SSD and 1GB of RAM. I'd like to do a clean install of the system onto the new SSD and mothball the original SSD. That way, I always have a backup system ready to go, and I don't need to have two SSD's in there. Are there instructions how to install the system onto a virgin SSD?

[AdDeRoo]

If I were you I would have the 120Gb as the second SSD
It saves you a lot of hastle, since it is not only about installing the OS, but also all the EXs's.
And you have the 32Gb from the original drive as well...
You might need to first install OS.2.0.2 on the old drive, otherwise the 2nd SSD is not recognized.

I did it like that, and I'm perfectly happy with that.

[danatkorg]

First, please note that SSDs should be installed by authorized service centers only.

Second, note that the hardware calibration data (including keyboard response, ranges for pedals, joysticks, knobs, sliders etc.) is stored on the boot SSD. If a service center needs to replace the boot SSD, they will also carry out the complete calibration procedure. If this is not done, the hardware may not work as expected. Calibration is only supported through authorized service centers.

[midinut]

Dan:

Do you have a link that has a current list of "authorized" service centers in the US? For that matter, people in the rest of the world may want to know where their closest service center is as well.

When I do eventually purchase a SSD (256GB) and an extra 1GB stick of RAM, I'd be more than willing to take it to a center and pay the labor to have it done right and without voiding my warranty. Thanks in advance.

[danatkorg]

Dan:

Do you have a link that has a current list of "authorized" service centers in the US? For that matter, people in the rest of the world may want to know where their closest service center is as well.

Yes! See my signature.

- Dan

[JimmyTheSaint]

First, please note that SSDs should be installed by authorized service centers only.

Second, note that the hardware calibration data (including keyboard response, ranges for pedals, joysticks, knobs, sliders etc.) is stored on the boot SSD. If a service center needs to replace the boot SSD, they will also carry out the complete calibration procedure. If this is not done, the hardware may not work as expected. Calibration is only supported through authorized service centers.

I'd like to clarify. You're saying that if I supply an approved SSD and RAM stick, it's a standard service for the service center to install them for me? I understand you can't guarantee anything about Taiwan; I just want to know that my service request won't be considered odd in some way. I would hope they'll do this for me because, as I reported in another thread, the Taiwan dealer won't be offering their own memory and SSD upgrade. In addition, will the service center also do a clean system 2.0.2 install onto the new SSD, remove the original SSD, and give me back the original completely untouched? I prefer to have a backup SSD handy than to have two SSD's inside my Kronos.

[danatkorg]

First, please note that SSDs should be installed by authorized service centers only.

Second, note that the hardware calibration data (including keyboard response, ranges for pedals, joysticks, knobs, sliders etc.) is stored on the boot SSD. If a service center needs to replace the boot SSD, they will also carry out the complete calibration procedure. If this is not done, the hardware may not work as expected. Calibration is only supported through authorized service centers.

I'd like to clarify. You're saying that if I supply an approved SSD and RAM stick, it's a standard service for the service center to install them for me? I understand you can't guarantee anything about Taiwan; I just want to know that my service request won't be considered odd in some way. I would hope they'll do this for me because, as I reported in another thread, the Taiwan dealer won't be offering their own memory and SSD upgrade. In addition, will the service center also do a clean system 2.0.2 install onto the new SSD, remove the original SSD, and give me back the original completely untouched? I prefer to have a backup SSD handy than to have two SSD's inside my Kronos.

The only optional SSD service that I'm aware of is to add a second SSD, as opposed to replacing the existing one.

Each national Korg distributor may have their own policies regarding adding a second SSD; you'll have to contact your distributor directly for more information.

[JimmyTheSaint]

The only optional SSD service that I'm aware of is to add a second SSD, as opposed to replacing the existing one.

In case of SSD failure, there must be a service to do a clean system install and calibration, isn't there? Is there a price estimate for doing that in the U.S.? Because of the language barrier here, I'm hesitant to ask for anything weird. But if a clean install is somewhere on the menu, then I might try practicing my Chinese a little bit to get them to do it at a reasonable price.

[danatkorg]

The only optional SSD service that I'm aware of is to add a second SSD, as opposed to replacing the existing one.

In case of SSD failure, there must be a service to do a clean system install and calibration, isn't there?

That's different from "optional" service, and I imagine would use a Korg-supplied SSD.

Is there a price estimate for doing that in the U.S.?

You'd really need to contact a Korg distributor and/or service center for that information. I'm in the development group, not service...

Best regards,

Dan

[miden]

First, please note that SSDs should be installed by authorized service centers only.

Second, note that the hardware calibration data (including keyboard response, ranges for pedals, joysticks, knobs, sliders etc.) is stored on the boot SSD. If a service center needs to replace the boot SSD, they will also carry out the complete calibration procedure. If this is not done, the hardware may not work as expected. Calibration is only supported through authorized service centers.

Does this also apply if someone simply wants to reinstall the OS with the format option?

[Ojustaboo]

Second, note that the hardware calibration data (including keyboard response, ranges for pedals, joysticks, knobs, sliders etc.) is stored on the boot SSD. If a service center needs to replace the boot SSD, they will also carry out the complete calibration procedure. If this is not done, the hardware may not work as expected. Calibration is only supported through authorized service centers.

Is there no way to back this data up either through FTP or other means?

Going to be a lot of unhappy people around the globe when their warranty ends (and sooner for those who live in countries where there's no authorised service centres) and their SSD dies, only to leave them with a useless machine (or a huge cost and lots of time without their machines as they're shipped to korg).

If there is no way currently, may I respectfully suggest a way is added in a future update please?

If I was someone looking at buying a second hand Kronos in a few years and it had become common knowledge that reformatting or replacing the SSD required sending it to Korg for calibration, there's a very high chance that would put me off buying it altogether.

Alternatively include some sort of software calibration capability?

It almost seems like Korg has gone out of their way to make things that should be simple such as changing SSD or RAM, deliberately as hard as possible so that we either void our warranties or pay korg to do it for us.

Reminds me of a conversation I had with korg UK about 26 years ago when my Trident mk2 died and I had my companies engineers looking at it for me. There was one chip we weren't 100% sure what it was and I phoned Korg UK for help. Their response was along the lines of "if we tell you, then we are doing ourselves out of work". I was 22 years old, had very little money and bought the trident second hand. I couldn't afford to send it to korg, so it sat broken in my house for a couple of years making only a very basic sound, before I gave it away. All because they didn't want to do themselves out of work they were never going to get sigh.

None of this is aimed at you personally, I do appreciate the help you give in your spare time

[Rigel]

First, please note that SSDs should be installed by authorized service centers only.

Second, note that the hardware calibration data (including keyboard response, ranges for pedals, joysticks, knobs, sliders etc.) is stored on the boot SSD. If a service center needs to replace the boot SSD, they will also carry out the complete calibration procedure. If this is not done, the hardware may not work as expected. Calibration is only supported through authorized service centers.

Does this also apply if someone simply wants to reinstall the OS with the format option?

I want to know that too. Will I lose all the calibration data if I format and reinstall ???

[miden]

Second, note that the hardware calibration data (including keyboard response, ranges for pedals, joysticks, knobs, sliders etc.) is stored on the boot SSD. If a service center needs to replace the boot SSD, they will also carry out the complete calibration procedure. If this is not done, the hardware may not work as expected. Calibration is only supported through authorized service centers.

Is there no way to back this data up either through FTP or other means?

Going to be a lot of unhappy people around the globe when their warranty ends (and sooner for those who live in countries where there's no authorised service centres) and their SSD dies, only to leave them with a useless machine (or a huge cost and lots of time without their machines as they're shipped to korg).

If there is no way currently, may I respectfully suggest a way is added in a future update please?

If I was someone looking at buying a second hand Kronos in a few years and it had become common knowledge that reformatting or replacing the SSD required sending it to Korg for calibration, there's a very high chance that would put me off buying it altogether.

Alternatively include some sort of software calibration capability?

It almost seems like Korg has gone out of their way to make things that should be simple such as changing SSD or RAM, deliberately as hard as possible so that we either void our warranties or pay korg to do it for us.

I agree totally Joe, fact is, WHY is this not plastered everywhere that Korg write about doing a format and installation??? And in big bold letters too!!!

The first I heard of it was when I read this thread a while back - ( before your post ) this was the thread I referred to on the other thread.

I have not noticed anything as yet, although I do note the syntax used by danatkorg...If this is not done, the hardware MAY not work as expected. my italics.

A bit ambiguous I think...as I said I have not noticed anything at all yet, and my factory SSD was formatted and the os reinstalled, by the factory DVDs.

I will report back a bit later when I have had a thorough going over of the K. IK ahve already tried damper, pitch bend and mod, ribbon, vector stick....all seems fine...

D

[pedro5]

Contrary to what I wrote in another thread in that the Kronos ssd may have a hidden file/folder that is related to certain data...ie calibration etc.

Forgive any inaccuracies and lack of jargon with the following,I'm not a computer teckie etc,just some thoughts.

I now wonder if this information is actually part of the bios,so, following a Kronos format,(be it an existing drive or a new one) then adding the authorization codes,the new drive will be recognized and possibly no further calibration will be needed.

I've been reading that other owners have successfully installed a replacement boot drive with the advised method and do not mention any calibration problems.
It may well be that it's routine for the service centers to check such things and adjust accordingly during an in house drive installation,but an end user won't have any access
to alter calibration etc.

If the original settings are ok and my theory is near right,I can't see much of a problem in changing the boot ssd.......I could be very wrong with this,of course and would appreciate any correction !!!!

I am talking post warranty here and only if the original drive fails,which may or may not be for a long time.

Best Wishes.

[miden]

UPDATE: I have now been using the re-formatted/installed Kronos SSD for a couple of days, and the ONLY thing I have found not working, is the half-pedaling from the DS-1H.

Now, not being a "formal" piano player, I have always found HP to be a bit of a novelty, but even though I play solo piano pieces, I really don't use it all that much, and it is really unnecessary for EP's imo.
But it may matter to a classically trained pianist.

Strangely Korg have not included half pedaling in the global options (as most WS makers that support this function do) it seems it is only accessible from the Program menus COMMON tab...

Anyway just thought I would update.

Cheers