Dead Keys

Discussion relating to the Korg SV-1 Stage Vintage Piano

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prienzo
Posts: 3
Joined: Tue Jan 15, 2013 12:12 am

Dead Keys

Post by prienzo »

Hi everyone, I have had an SV-1 for about a year and half now. I have about 15 dead keys right now, press them and nothing happens. After moving the keyboard around, a few came back, but still have a lot out. I searched the problem and tried the following:

-Turn the keyboard upside down and shake about
-Turn the keyboard side to side and shake about
-Violently shake it in every which direction while cursing at it
-Removing the bottom board to expose the keys (didn't see anything obviously wrong)

Any ideas?

TIA
-Patrick
JJESP
Posts: 13
Joined: Thu Dec 20, 2012 7:07 pm
Location: Denmark

Re: Dead Keys

Post by JJESP »

prienzo wrote:Hi everyone, I have had an SV-1 for about a year and half now. I have about 15 dead keys right now, press them and nothing happens. After moving the keyboard around, a few came back, but still have a lot out. I searched the problem and tried the following:

-Turn the keyboard upside down and shake about
-Turn the keyboard side to side and shake about
-Violently shake it in every which direction while cursing at it
-Removing the bottom board to expose the keys (didn't see anything obviously wrong)

Any ideas?

TIA
-Patrick
Hopefully you still have warranty? Then send it back and let Korg fix it. There shouldn't be problems like this on a keyboard that is only a year and half old!

I just bought a SV-1, and all these keybed issues are starting to make me nervous :(
prienzo
Posts: 3
Joined: Tue Jan 15, 2013 12:12 am

Post by prienzo »

I think the warranty is only 1 year, but correct me if I'm wrong. I sent an email to Korg anyway so hopefully I hear back soon. This is completely unacceptable for a keyboard this new, under warranty or not...
Low Class
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Location: Orange Park, FL

Post by Low Class »

prienzo wrote:I think the warranty is only 1 year, but correct me if I'm wrong. I sent an email to Korg anyway so hopefully I hear back soon. This is completely unacceptable for a keyboard this new, under warranty or not...
If you registered it online you have a 2 year warranty.
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javaj
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Location: Calgary, Canada
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Post by javaj »

hopefully you registered it- also, did you talk to the store you bought it from?
It's not like it was cheap when you got it so hopefully they will help you out.
Korg SV-1, Prophet 12, DeepMind 12, 2xJU-06, Akai EWI USB
prienzo
Posts: 3
Joined: Tue Jan 15, 2013 12:12 am

Post by prienzo »

Best news I've heard all day. I registered online and was unaware of the extra year warranty. Whew! Bringing it in for repair tomorrow, thanks guys!
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