Korg Pa3X "Loading Factory Resources.." Freeze!!

ikromcon · Post by **ikromcon** » Wed Feb 27, 2013 9:29 pm

Dear Korg Pa3X Users,
I need your help/advise/support on below.
Keyboard can not load factory resources at first screen massage is "Loading Factory Resources..." and freeze.
What was the situation before : I was playing as always do, I went to kitchen for 5 minutes and when I came it was restarted and the first screen "Loading Factory resources.."
I have installed OS 1.11, and installed RES 1.11 - still the same
I have installed OS 1.60, and RES 1.60 - still the same
I can see on the first screen the latest OS which I have installed but can not load still..
Please I need urgent help!!
THanks!
ibra

AntonySharmman · Post by **AntonySharmman** » Wed Feb 27, 2013 10:41 pm

ikromcon
If still under guarantee then visit service center since you face hardware issue !

Taking for granted that you have already proceeded to requested reset actions and
though I can only speculate , my prognosis could be
- If 61 keys version internal 4 Gb USB stick is corrupted.
- If 76 keys version internal SSD is corrupted.
- Else the last seldom I could say case could be motherboard !

ikromcon · Post by **ikromcon** » Thu Feb 28, 2013 9:25 am

The keyboard wty expired.
Nearest Korg Service is 2500km from my location. Very difficult situation...
So as I understand I need to try replacing the flash memory first of all.. I should contact to someone who has the same keyboard and check equipment with replacing flash memory to find faulty part.
thank you!

AntonySharmman · Post by **AntonySharmman** » Thu Feb 28, 2013 1:51 pm

So you own 61 keybed version !
Yes you can try it , but buy the faster USB Stick in reading access , very important and
do not exceed 4 Gb since bigger are slower and you'll face delaying issues , even system freeze !

Good luck and be extremely careful !

ikromcon · Post by **ikromcon** » Fri Mar 01, 2013 7:05 pm

Yes, My Korg Pa3X with 61 keyved version.

I have changed the USB stick, I have bought faster USB with 4GB memory.
I have installed the new USB and loaded OS 1.6 ver with INTRO 1 and than loaded RES 1.6 ver with INTRO 3. Restarted the keyboard and again first screen "Loading Factory Resoruces.." a the bottom I can see the OS 1.6 ver.
I have tried with 3 USB stick and every time I have different % of the loading freeze.
I put the USB to my computer which I remove from back of the keyboard. I saw thet th new USB Stick memory divided into two parts 2GB FAT32 and 1.72GB unknown format. I have chaked the used part of the 2GB and discovered a lot folders... with total capacity 288MB. I don't know what should be the right volume.

Now before I will reserch of the Motherboard prices I need to know if new motherboard solve the issue.

Thank you for your help/suggestions/support! I will be happy to read your suggestions.

AntonySharmman · Post by **AntonySharmman** » Fri Mar 01, 2013 11:51 pm

ikromcon wrote: I put the USB to my computer which I remove from back of the keyboard.

I suppose you mean from inside of Pa3X , and factory USB Stick , since talking of system partitions.

Before proceeding to any further action , you must unplug Ram module and try to boot with empty Ram socket !
There is a big chance for Ram to be defective of not well seated in socket since in both cases system can't boot !

There is no other intermediate module to participate in booting so next suspicious module is motherboard
the worst scenario since is the expensive part !
Not needed to mention that I just speculate without having your gear in my Lab to examine it with further
with my equipment.
So I can't guarantee though my technical experience that your problem can be solved by correspondence !

Stratario · Post by **Stratario** » Sun Mar 03, 2013 4:36 am

I would also format one of the USB sticks and download a fresh copy of the resources and put it on the newly formatted USB stick. That would eliminate the possibility of a corrupted file that you have have been copying on your various USB sticks.

Amoo Farrokh

smstome · Post by **smstome** » Sun Mar 03, 2013 5:49 pm

Hi

I would suggest to change the internal usb drive.

And then install res file only.
Hope this will solve your problem.

Thanks.

ikromcon · Post by **ikromcon** » Tue Mar 05, 2013 7:10 pm

Hi !
Thank you all. I have replaced internal USB with new one. Loaded RES files - did not work.
I opened the back panel and checked each and every board and all of them seems OK.
I have replaced internal USB with another new one and loaded RES - no changes, Loaded OS - no changes...
(RES & OS 1.6 ver)
I will be happy to get/try your suggestions!!
regards,

AntonySharmman · Post by **AntonySharmman** » Tue Mar 05, 2013 10:14 pm

Did you unplugged Ram module and try to boot with empty Ram socket ! as I suggested ?
After that I run out of suggestions !

ikromcon · Post by **ikromcon** » Wed Mar 06, 2013 7:16 am

Sorry, I did not try running without ram module, coz I can not recognize the RAM MODULE. Please advice which one of them is ram module? I will open back panel today share photo with you asap today, but if you can explain which one of the modules is ram it will be very helpfull. Thanks!

AntonySharmman · Post by **AntonySharmman** » Wed Mar 06, 2013 3:23 pm

ikromcon wrote:Sorry, I did not try running without ram module, coz I can not recognize the RAM MODULE. Please advice which one of them is ram module? I will open back panel today share photo with you asap today, but if you can explain which one of the modules is ram it will be very helpfull. Thanks!

This was the first thing to check after internal Sys USB stick !
At bottom of keyboard, (when closed) there is a two screws cover that reveals User Ram (128 Mb by factory) chips module !
turn off the board switch that you'll find there , Un-clip Ram board carefully unplug and try to boot again your keyboard.

ikromcon · Post by **ikromcon** » Thu Mar 07, 2013 8:37 am

Dear Antony,
I have switched off the switch unplugged the RAM and boot again - Status - is again `Loading Factory Resources..` - when switch is OFF
Turn switch to ON and boot again - status is `Loading Factory Resources...`- without the RAM...

what should be next step.. please kindly advice asap..
thanks!

smstome · Post by **smstome** » Thu Mar 07, 2013 10:47 am

Would you be able to try with a differet internal usb stick. I had problem with emtec usb stick. Then tried sandisk and it worked.

ikromcon · Post by **ikromcon** » Thu Mar 07, 2013 12:03 pm

I will replace RAM, which brand/model do you advice? I would like to ask how I will research local market? what is the name of this item/ram?

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Korg Pa3X "Loading Factory Resources.." Freeze!!

Korg Pa3X "Loading Factory Resources.." Freeze!!

Antony Sharmman Thank you for your comment.