I need help with a sustain problem

[CastorLoco]

I've got the 88 keys version of the kross.
The thing is that, from a specific key until the higher one in the keyboard, they all sound sustained even if I'm not pressing the sustained pedal (I have a korg one), but the rest of the keys sound according to the pedal status.
I don't know to get all the keys to sound the same, it only happens in specific progs and I'm almost sure I haven't changed nothing in the settings.
If anyone could help me I'd be very pleased.

Forgive my English, I'm spanish speaker.

[rammstein]

I've got the 88 keys version of the kross.
The thing is that, from a specific key until the higher one in the keyboard, they all sound sustained even if I'm not pressing the sustained pedal (I have a korg one), but the rest of the keys sound according to the pedal status.
I don't know to get all the keys to sound the same, it only happens in specific progs and I'm almost sure I haven't changed nothing in the settings.
If anyone could help me I'd be very pleased.

Forgive my English, I'm spanish speaker.

which Programs? does it happen every time for that Program, or is it something that happens just occasionally?

let me know if i got you correctly-- when you said "...from a specific key until the higher one in the keyboard..." did you mean, when you initially strike the middle C, all other notes above middle C that you subsequently strike are sustained, while those below are not?

[CastorLoco]

Hey rammstein, thanks for taking your time (:.
It happens with the grand piano sound and other piano sounds.
It happens every time, it's like it was a deafault setting. And it's not when i strike the middle C, it's like...since the moment i turn on the piano the middle C and the notes above it are sustained every time I strike them (individually or as a chord) while those below the middle C are not sustained. (it's actually from G#6 and above it if it's any help)

[castorex]

Try a real piano or any digital piano... this is the normal behavior of a real piano. So This is the same on any keyboard or the sound engine is bad implemented.

[rammstein]

Hey rammstein, thanks for taking your time (:.
It happens with the grand piano sound and other piano sounds.
It happens every time, it's like it was a deafault setting. And it's not when i strike the middle C, it's like...since the moment i turn on the piano the middle C and the notes above it are sustained every time I strike them (individually or as a chord) while those below the middle C are not sustained. (it's actually from G#6 and above it if it's any help)

This might be a crazy question. i would just like to rule out any possibilities outside the kross: are you sure the sustain pedal is connected to the "damper" socket? there are 2 other sockets there: "pedal" and "switch". the sustain pedal needs to be connected to the one that says: "damper".

also, i would suggest trying another sustain pedal (just to make sure that it's not your pedal that's defective).

[castorex]

Have you read my answer:
As on a real grand piano the highest 18 notes are without damper.
So when playing that notes, they are always sounding like pressing the
damper pedal.

Everything is OK with your kross and your Pedal...

[rammstein]

yeah, i think castorex is right. i re-read your post (i must have missed that you mentioned G#6) and if your sustained notes do start from the 6th octave, i'd say that's "normal". real pianos do not have dampers on the highest octaves since they already have a short decay time.

[CastorLoco]

Yeah, maybe that's it.
I just thought it was weird beacause...for example if I change the Release to -99, those higher keys would still sound the same and the others would sound with a -99 release. In cases like that the sound change is much more drastic between one note to another so that made me think it was a setting problem or something. It's like those higher keys are totally independent from the rest.
Anyway, you might be right and every digital piano works that way, I just didn't know.
Also, thank you rammstein and castorex for helping me (:

[castorex]

Not maybe, that's it.

Try a piano.

[tommymandel]

On this here Baldwin grand piano (a real wooden and metal one) where I'm working, the 'ringing' starts on E6 not G#6.