Freezing issue with Pa2X

[Rob Sherratt]

Firstable when you format the SSD and load the OS-res pkg. file and turn the unit on it should not be saying laoding pcm data, because there is not any, right? Also I discovered another way of formating the Kb without loading the SSD formating pkg. By pressing style play and media buttons together and turning the unit on, it will give you the options and then you can hit pad4 and that will format the SSD.

Hi Mono,

The sequence of things you are doing to your keyboard can cause irrepairable damage. The "undocumented" formatting method via pad4 that you described was apparently for use in the manufacturing process, and is not for users. Korg have posted warnings on this forum several times saying DO NOT use this method. You could wipe the USB device drivers and then your keyboard will be bricked (ie an expensive paperweight).

As Paolo says, Korg are on the case. I do not understand why you did not follow Korg's (Paolo)'s instructions with the Beta software, but that is between you and him.

Meantime - other Pa2x owners please note - if you have a Pa2x, please, please, do not load .SET files containing user multisamples, or use the sample editor, until the software fix from Korg has been released. If you ignore this advice, your keyboard is likely to lock up with SSD memory corruption - and you will be unable to use it until the new OS is available.

Best regards,
Rob

[mono]

Hello Rob.
I found about pad4 later, I did not do it that way. I laod it SSD formating pkg. But as I said I followed to the steps that I was told or you mantioned and it did not work, it was doing the same thing like before. Thats the reason I did the other way around to see if it was going to work or not and it worked. The reason that I came with that idea to try it, because when the unit was freezing on that point where it was saying loading pcm data, and since there was not any pcm data in system since it was completly erased when I formated the SSD, I figured that I have to throw some pcm in the system so the unit can boot, it does not sop when it was trying to load pcm data.

[mono]

I dont have the Beta software.

[george kaye]

Mono,
I read in one of your posts that a brand new PA2X should not do an autoload of PCM data out of the box because it is not loading anything. Actually, a brand new one will go through the loading PCM even if it's just loading it's factory settings.

[Rob Sherratt]

Mono,
I read in one of your posts that a brand new PA2X should not do an autoload of PCM data out of the box because it is not loading anything. Actually, a brand new one will go through the loading PCM even if it's just loading it's factory settings.

Hi George,

Please could you let me know what the brand new Pa2x loads into User PCM memory? Could you check for the presence of user samples and user sounds using those samples, and tell me which ones were loaded? Also is the PCM Autoload option enabled as default?

I'm asking because I thought until now that all the factory samples were in a very fast ROM chip, and that the user PCM memory was not used by the factory system. Also I'm hoping to get a Pa2x soon ...

Many thanks,
Rob

[mono]

Hello George.
Well I dont know about that, I cant remember when I first got the KB and turned it on. But since you have already tried it. Only thing that I am thinking is maybe there was a user samples loaded in the Kb when you got it, maybe the Bonus collection or something. This is my thinking and the experience that I had, if there isn't any samples in the memory, then it should not look for a pcm data. As I said George if this didn' work for me I was gonno send the unit back and get the one from you. But thanks for the guys in the forum that they help each other so much. I still have not heard from the distributor in Belgium to give me a support, again thank you for all the guys here that they supported me. The Kb has been working just fine until now, it has been almost a week and I have not had any more of those freezing issues anymore.
Rob the steps that I did , I am not saying that everybody should do the same, but that was the only way I could get my unit back in working.
Thank you all.
Kevin Sargsyan

[Wings]

...Rob the steps that I did , I am not saying that everybody should do the same, but that was the only way I could get my unit back in working...

Just spent a few minutes commenting this thread, but my comments were "lost in cyberspace" somewhere.

But a brief recap;
I have no clue as to the operations or tech behind the PAX2 nor the PA800, but I know this for a fact;
No electronical fixture or device will prosper or gain anything from cycling the main power repeatedly. Try this with a lightbulb and you'll see what I speak of.

I used to beta-test the OS for the PAX1 and trust me when I say that Paolo and the rest of the Korg-team really know what they are talking about, and solutions will follow, however as in most cases, to us consumers it feels like waiting forever.

But there is a perfect expl. to this:
Why would Korg (or any other co) attack one error or malfunction agressively, fix it, and then release an update before they tested side-effects or adverse operations?
Maybe the way they have corrected one problem, will result in two or more different problems.

So please people, do NOT use the "electrical castration method" and be patient...a solution will surface.

...and mono...how do you know that this was the ONLY way to make your kb work?
And how do you know that it actually works?

[Juventus619]

hey guys,
I just bought a used Pa800 and it worked for a while but now whenever I turn it on it starts loading and it just stays the same all the time.
I don't really know much about it but all it says is Loading PCM data.......?
Any ideas what's goin on or what can I do about it?
Thanks

[mono]

Hello Wings.
Well after tring everything possibly I could, that was the only way I made it to work. According to korg when you install a factory provided bundled cd, which contains the os and res combination file, after installing that it should restore the kb to factory condition. But unfortunetly it did not work and people ask me why? well we should ask to korg why. Believe me if you were in the same situation as I was, you would have done the same thing. Spending over $3000 on a KB and be so exited to work and play on it and as soon as you get it and start working on it, here you are with something nice in front of you and you cant use it.
Answer to your question, that how I know if my KB works, I dont know maybe it does not, but untill now it has been 3 weeks, I dont have that freezing issue anymore. Yes sometimes it still freezes when I work on it, but its nothing compared to what I went thru, in this case all I have to do is just power it off and on, it works.
But friend of mine still has the same problem, I guess we have to wait untill the new OS comes out.

[Rob Sherratt]

in this case all I have to do is just power it off and on, it works. But friend of mine still has the same problem, I guess we have to wait untill the new OS comes out.

Hi Mono,

Apparently the new OS is imminent for release (it is in testing) and will solve the problems that are caused by SSD (Flash Eprom) corruption when loading or editing certain sample files. The new OS will also allow users to reformat the SSD memory when it loads. The CD image that you loaded does not reformat the SSD memory before it installs. Cycling power on the keyboard will not solve the SSD memory corruption problem for most users. It sounds like it's only a temporary solution for you as well.

[robkeith]

After playing for a couple of hours, at the end of the orchestra swing into 1 the keyboard froze. A continuous sound d nothing i pressed would stop it, only switching it off was the cure. I have no extra sounds sets etc installed and only the recent new updated opperating system installed. Paolo you talked about an SSD format utilito, where can I get it and the instructions to format etc. Apart from this very interesting hicup, I love the PA2X pro, and I'm sure that there must be something resident in SSD to make this happen

Thanks Rob Keith

[dragoncaz]

after update to 1.10 sometimes the key fills stop working
and need to restart keyboard
now sometimes the "shift" stop working and need restart

I'm continue hard to edit and create new styles, and sometimes during edit style the pa2x freeze

sometimes go in and go out from edit styles reset the expression to 127 of style of every tracks and need to cross to song mode and return to style mode for reset the expression

[dimitris]

I think I will stay with my beloved PA1X Pro! It's strange all these bugs included in a new gear and after all PA1X experience!!

Regards,
Dimitris

[garabed02]

Hi to all

I just want to say that after installing the new OS, until now, I just had minor bug(in editing styles). But for samples problem, its all solved. I had a pa1x before, and I didnt regret for changing with pa2x pro.


Best regards

[Rob Sherratt]

Hi Dragoncaz, Garabed02, Gianluka and others,

I just wanna check with you guys please ... have you done everything in my "how to guide" to try to restore your PA2x to a known working state?

http://www.korgforums.com/forum/phpBB2/ ... hp?t=33048

If there are any problems remaining I would like to try to reproduce them on my Pa2x so we can have a better diagnosis from which Korg can fix the problems. Please help me with this? Please send me enough info so I can reproduce the problem and diagnmose the failure ... yopu can always email me any .SET files or SMF files you want me to test.

At the moment everything on my Pa2x works like a dream and I love it!!