Detailed Fault Analysis Log

Mott · Post by **Mott** » Fri Sep 30, 2011 4:01 pm

K88
105
USA
No Problems

panrixx · Post by **panrixx** » Fri Sep 30, 2011 4:26 pm

Having given my Kronos another very close examination and test this morning, I can now add my findings.

K88
6xx
No Problems
UK

Total participants, so far:

Problems

US - 3, UK - 1, CA - 1, AU - 1

No Problems

US - 7, UK - 2, DE - 1, AT - 1

panrixx · Post by **panrixx** » Sat Oct 01, 2011 11:56 pm

Only 6 people out of the 17 responses have registered a faulty unit so far - anyone want to add to either the 'problems' or 'no problems' statistics?

mjmclendon · Post by **mjmclendon** » Sun Oct 02, 2011 10:52 pm

panrixx wrote:Only 6 people out of the 17 responses have registered a faulty unit so far - anyone want to add to either the 'problems' or 'no problems' statistics?

Was working great until one day...

a) KRONOS88

b) 00066

c) Touch screen erratic touch operation (OK, partial screen, no response at all)

d) USA

outjet · Post by **outjet** » Mon Oct 03, 2011 11:24 am

A) Kronos 88
B) Serial in 1000-1100 range
C) Muted keys
D) I'm in USA

My video is posted here
http://www.korgforums.com/forum/phpBB2/ ... 692#426692

dregsor · Post by **dregsor** » Mon Oct 03, 2011 7:57 pm

K73
800-850
USA
Multiple problems detailed here:
http://www.korgforums.com/forum/phpBB2/ ... hp?t=65625

Status : Returned

jeebustrain · Post by **jeebustrain** » Tue Oct 04, 2011 12:06 am

latest version of the spreadsheet:

http://www.viralmatrix.net/kronos/Krono ... lysis3.xls

panrixx · Post by **panrixx** » Tue Oct 04, 2011 12:23 am

Dregsor

I have added you to the spreadsheet now but it is not included in the one that jeebustrain has just posted. It was sent to him earlier in the day but your statistic will be in the next update.

The problem I have with multi-fault occurances, such as yours, is that if I add a statistic for each particular problem then the statistics would appear to show more faulty keyboards than there actually are. So, I have to limit a single fault for each keyboard. Hope that makes sense.

My only other option is to allocate say 0.5 to 'keybed noise' and 0.5 to 'muted/blocked keys', so that there is a total of 1 whole statistic (i.e. 1 faulty Kronos). In your case I have shown your stats this way.

In the end it may be more relevant to combine all the various keybed problems together. The way I see it, the fact the keybed has a problem is what is important rather than the specifics.

Would be interested in members views on this.

panrixx · Post by **panrixx** » Tue Oct 04, 2011 12:27 am

Just noticed some errors in the summations - this has now been corrected.

Muted/blocked keys total is actually 2, so total of all reported faults should be 8.

dregsor · Post by **dregsor** » Tue Oct 04, 2011 12:37 am

In the end it may be more relevant to combine all the various keybed problems together. The way I see it, the fact the keybed has a problem is what is important rather than the specifics.

Agreed.

SynthKeyWizard · Post by **SynthKeyWizard** » Wed Oct 05, 2011 9:28 am

a) Model - Kronos 73

b) Serial number - 000527

c) Problem - no problem

d) Country - Ukraine

e) No Problem - no problem

outjet · Post by **outjet** » Thu Oct 06, 2011 8:53 pm

Kronos 88
S/N 1107 [Lot J07]
Cut-off notes
USA

panrixx · Post by **panrixx** » Sat Oct 08, 2011 1:02 pm

Not much reporting going on at the present time. I'll post link to up-dated spreadsheet next week but a quick and dirty summation shown below.

K61- 1 reported 'Problem and 1 reported 'No Problems'

K73- 3 reported 'Problem and 3 reported 'No Problems'

K88- 6 reported 'Problem and 8 reported 'No Problems'

Total 'Problems' reported to-date = 10

Total 'No Problems' reported to-date = 12

Obviously, the problems are a small number if you consider that serial numbers are now over 2000. However, what percentage of Kronos owners actually visit this site and report either way? No way of telling but I would have thought a relatively small percentage.

On runningman67's poll there was also 10 reported problem Kronos. 56 people had no problems and 14 people had bugs they could live with until the software update.

yannthekeys · Post by **yannthekeys** » Sat Oct 08, 2011 1:11 pm

k88
009.. series
france
one time it hadn t boot freezing saying illegal file please reinstall system, altough it wasn. t any usb flash or any file saved on the system

panrixx · Post by **panrixx** » Sat Oct 08, 2011 1:18 pm

yannthekeys wrote:k88
009.. series
france
one time it hadn t boot freezing saying illegal file please reinstall system, altough it wasn. t any usb flash or any file saved on the system

I understand you are French, so your English is much, much better than my French. Can you clarify if your Kronos still has this fault or was it an initial problem that has now been rectified? If it happened very early on in your ownership was it simply a sympton of the 'learning' process?

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