Detailed Fault Analysis Log

GregC · Post by **GregC** » Mon Oct 10, 2011 1:15 am

panrixx wrote:Not much reporting going on at the present time. I'll post link to up-dated spreadsheet next week but a quick and dirty summation shown below.
K61- 1 reported 'Problem and 1 reported 'No Problems'
K73- 3 reported 'Problem and 3 reported 'No Problems'
K88- 6 reported 'Problem and 8 reported 'No Problems'
Total 'Problems' reported to-date = 10
Total 'No Problems' reported to-date = 12
Obviously, the problems are a small number if you consider that serial numbers are now over 2000. However, what percentage of Kronos owners actually visit this site and report either way? No way of telling but I would have thought a relatively small percentage.
On runningman67's poll there was also 10 reported problem Kronos. 56 people had no problems and 14 people had bugs they could live with until the software update.

Yes, over 2000 Kronos have been sold and this is a reasonable figure.

Owners with defective boards are very likely to complain and look for info.
Google will bring folks here. The fact that the data shows that the defect occurrence is relatively small is a fair conclusion.

I don' t see the purpose of more surveys. It will be nice to see folks post about how to make best use of their Kronos.

michelkeijzers · Post by **michelkeijzers** » Mon Oct 10, 2011 9:31 am

GregC wrote:
panrixx wrote:Not much reporting going on at the present time. I'll post link to up-dated spreadsheet next week but a quick and dirty summation shown below.
K61- 1 reported 'Problem and 1 reported 'No Problems'
K73- 3 reported 'Problem and 3 reported 'No Problems'
K88- 6 reported 'Problem and 8 reported 'No Problems'
Total 'Problems' reported to-date = 10
Total 'No Problems' reported to-date = 12
Obviously, the problems are a small number if you consider that serial numbers are now over 2000. However, what percentage of Kronos owners actually visit this site and report either way? No way of telling but I would have thought a relatively small percentage.
On runningman67's poll there was also 10 reported problem Kronos. 56 people had no problems and 14 people had bugs they could live with until the software update.
Yes, over 2000 Kronos have been sold and this is a reasonable figure.

Owners with defective boards are very likely to complain and look for info.
Google will bring folks here. The fact that the data shows that the defect occurrence is relatively small is a fair conclusion.

I don' t see the purpose of more surveys. It will be nice to see folks post about how to make best use of their Kronos.

I completely agree to this.

panrixx · Post by **panrixx** » Mon Oct 10, 2011 12:02 pm

As the reported problems have dried up, more or less, the final spreadsheet link will be posted at the end of this week.

yannthekeys · Post by **yannthekeys** » Mon Oct 10, 2011 4:31 pm

hi, i had the problem only one time. but this afternoon a new one, a usb light was plugged, when it booted, it failed, saying unplug usb device.

panrixx · Post by **panrixx** » Mon Oct 10, 2011 4:36 pm

You need to format the USB on the Kronos (FAT 32 I beleive) initially, then try again.

michelkeijzers · Post by **michelkeijzers** » Mon Oct 10, 2011 4:40 pm

panrixx wrote:You need to format the USB on the Kronos (FAT 32 I beleive) initially, then try again.

Probably on the Kronos you can't make the selection fro FAT 16/32 but that is not necessary. Like cameras and other devices using flash cards, it is always advised to do a (low) formatting on the device itself. Most computer can read/write any format.

yannthekeys · Post by **yannthekeys** » Mon Oct 10, 2011 5:05 pm

hey brothers keep on reading !!! it s a flashlight, a led powered by usb to have some light !!

you can t format anything but the brightness maybe...

panrixx · Post by **panrixx** » Mon Oct 10, 2011 5:09 pm

Sorry, read your post too quickly and did not pick up on that.

yannthekeys · Post by **yannthekeys** » Mon Oct 10, 2011 8:26 pm

runningman67 · Post by **runningman67** » Mon Oct 10, 2011 8:37 pm

Collecting mine tomorrow

michelkeijzers · Post by **michelkeijzers** » Mon Oct 10, 2011 10:00 pm

runningman67 wrote:Collecting mine tomorrow

Congratulations!

apex · Post by **apex** » Mon Oct 10, 2011 10:44 pm

I think I just found a clanking key.... but I'm not sure if it's the same thing that others are describing... It's the 2nd Bb from the lower end of the keyboard.....

it only happens when i hit the key pretty hard, but other keys do not make the same sound when I hit them equally as hard.

I heard it OVER the keyboard volume (with the keyboard up about half way on a piano patch...)

dregsor · Post by **dregsor** » Mon Oct 10, 2011 11:51 pm

To runningman,
Finally!

apex,
FWIW mine all clanked on release. None were black keys.

muztank · Post by **muztank** » Thu Oct 13, 2011 4:49 am

a) 61

b) 6XX

c) One time didn't startup, maybe power. Sam error, don't remember.

d) Russia

e) No problem.

Kim · Post by **Kim** » Thu Oct 13, 2011 6:16 am

I wish I didn't have to fill this one this way. Oh well, here I go:

a) Model 88

b) 301-400 (308 to be exact)

c) High pitched, loud noise coming from the fan, muted keys, a bit of spacing issues between the keys (not affecting playability)

d) Finland (Europe)