JPWC wrote:
and I find a comment like "Korg, I selling my Kronos because it can't do some feature like mono-legato." a waste of time. If there is a feature that is going to determine whether I am going to purchase, I think I'd investigate this prior to purchasing the product.
I agree to a point. If its a deal breaker then yes, of course make sure it does it, but often people expect things to be there that they've seen on other products and it didn't even occur to them that it might not be included in their latest purchase. Often they are venting in frustration rather than really wanting to sell.
To give you a first hand example, I had a Galaxy Tablet, I don't use mobile/cell phones much at all, but I used my tablet to phone my daughter at Uni and to phone my wife. I then brought the top end 3rd gen ipad, and it never even occurred to me to look at whether I could make phone calls on it, I just presumed that something as expensive and advanced as that, that takes a sim card would be able to do something basic like make the odd call. I was wrong.
It's not a deal breaker for me but had I even considered this to be a possibility, I would have brought the next version down, as it is I now have a dirt cheap mobile with my sim in for the odd calls and no sim in my "wifi + Cellular" ipad.
I asked on the Apple forum if it was possible to make calls, turns out many many many many people are as gob smacked as me for this ability to be missing and many people asked the same question. That was my first and last ever question on the apple forums due to many of the rude, arrogant fanboy replies that were given.
for example
"This is one of the LAMEST threads I've ever posted to. THE IPAD IS NOT A PHONE. No one ever said it was a phone. Apple didn't sell it as a phone. What are you smoking?"
I think the last post I read sums it up pretty well
"I am so sick and tired of people who try to discourage you when you try to find an answer. In this post someone tries to find an answer about how to dial a bloody number on a device that uses 3g an 80 % of the answers he gets are about the fact that you shouldn't,t use the device that way."
There were those that did research the Kronos, saw it's promise of an editor and what it claimed to do, brought the Kronos with the VST usage being a major factor, then when complaining about the excuse korg released as an editor (and I have downloaded it and it is appalling) then those people often got criticised and accusations implied towards them that people didn't believe they would buy or not buy a product based on the editor, and it was implied that they were complaining for the sake of it by some.
What do I expect..........poster should stay on topic and try and be constructive, if not go post in the "Off-Topic" areas.
Yep, but in nearly all (if not all) cases where problem threads disintegrated into slanging matches it was caused entirely by those not having problems coming into threads where people are having problems and being rude to anyone that dare say they were unhappy with the way things have gone etc.
Some people go out of their way to help others, some people go out of their way to not help anyone but themselves. and some people get a kick out of cause problems and frustrating others. Which are you?
I could ask you exactly the same thing, possibly adding a few extra categories too such as "some people wont hear a word said against their beloved Korg and will jump into any thread where people do state they are unhappy and bring the thread to its knees"
But if you really want to know, I act 100% the same online as I do when I speak to people face to face. Some people tell me when they see what I've written, I write in the same way I speak (they say that reading it is like having a conversation with me) I love a debate, some of my best friends on other forums never agree with a single word I say when discussing things like politics or religion. Yet we can talk to each other and debate in a civilised way without putting each other down or trying to score points. I can see and understand their points of view without necessarily agreeing with them and they can mine. But I don't come onto a Korg forum looking for an argument.
But if I see in both real life or online, someone getting ganged up on or bullied by other people when they have been polite and raised legitimate concerns, I will wade in on their side whether I agree with their point of view or not. I cant stand internet (or real life) bullying, never have and never will.
The ONLY reason I responded to this thread is your accusations in your first post. Someone must be a troll as they have only posted a few times in 5 years and they are worse than people like me, as I don't own a Kronos but do have strong opinions on the way it was designed, such as how you cant update the SSD etc without sending it off or voiding the warranty, your comment was a direct attack on me (and others too).
If you don't expect a response from accusations against me then don't post it in the first place.
I think your behaviour and those like you (obsessed with everyone complaining being a troll etc) can be very bad for the forum and I honestly think it's people that act in this way that are making this forum almost elitist, with only Korg fan boys allowed. Chances are, if someone buys a new Korg tomorrow and has a problem, they will join this forum and their first post will be a complaint/question about their Korg. That's perfectly normal. Imagine how the guy in your first post will feel when he reads what you said, do you think he'll feel like posting more here or less?
On the Kronos thread, there have been times I have seen a good discussion on problems disintegrate due to usually the same few people with perfect Kronos's wading in and putting people down.
I don't need to own the Kronos to see and understand people who have been waiting months for information etc to understand their point of view.
I also understand the point of view that many don't have problems, but nothing more annoying than going onto a forum to report a problem and saying your unhappy due to it and getting a load of sarky comments saying that "mines fine" or "here we go again" etc.
I still think that the way Korg handled the Kronos issue was extremely bad for them. Yes they sorted it in the end, but many people spent 3K and wanted a fix sooner rather than later and for many, they got left in total silence for far far far too long. Many people have been put off buying one due to this, if you go to any keyboard/piano forum today and talk about good keyboards/synths/workstations and the Kronos is mentioned, the problems it had, do constantly get brought up by various people. The whole thing has been a PR disaster for them, yet people still stick up for the way they handled it, almost thank them for doing such a great job???????? and moan about posters that are unhappy.
Someone who returned their Kronos due to being unhappy with it and the support being poor are hardly likely to sing Korgs praises to their friends etc. And those that did come on here and raise their concerns only to get picked on by other members are hardly likely to say good things about this forum either.
I am perfectly confident that most kronos issues are now sorted and that anyone buying the Kronos X should do so confidently they will get a very reliable top class machine. One day I will buy one (just brought a M3 module so am happy with that at the moment), but I can state with 100% certainty that when I do own one and discussions take place in the Kronos section, I will never agree that Korg didn't cut corners with it or bad design decisions were made, no matter how advanced it's sound capabilities are compared to other hardware synths.