keyboard notes sticking , touch screen stopped working

troll2 · Post by **troll2** » Fri Oct 21, 2011 1:30 am

My korg kronos arrived July 1st by mail from Milwaukee to Alabama... and I first noticed my middle C4 keynotes hard to push down on opening I thought after playing the Kornos for a while it would soften not the case now about 20 notes are hard to push down i have an 88 key ...RH3 tech,,,also Touch Screen stopped working too...any suggestions? I like my Roland Fantom 88 key feel much better but like the sounds on the Korg,,

ak · Post by ak » Fri Oct 21, 2011 1:40 am

You should contact Korg USA immediately.

Korg USA Product Support
Phone: (631) 390-8737
Hours: Monday-Friday 1:00 pm - 5:00 pm, EST

Fred S · Post by **Fred S** » Fri Oct 21, 2011 2:10 am

Might be the front panel touching the keys. The fix has been covered here in another thread.

Rosen Sound · Post by **Rosen Sound** » Fri Oct 21, 2011 4:16 am

Hey Farmer, you called me earlier and its very obvious its you because of your handle

I would tell you EXACTLY the same thing. Call Korg USA. They will sort it out for you cause its still under warranty. No keyboard should act up like this. You have an early K88 and those seem to be the more troubled ones.

If you need any more guidance you know you can call me! Sorry i havent called you back i just got finished with the client and the time difference i assumed you may be asleep!

michelkeijzers · Post by **michelkeijzers** » Fri Oct 21, 2011 8:10 am

I have a similar issue but with the middle D key under the touch screen with a Kronos. It isn't hard to press, but it goes up slower than others.

However, I will let it repair later, because I still can play without too many problems. For gigging it might be an issue.