LIght at the End of the Tunnel

Discussion relating to Korg Controller products.

Moderators: Sharp, X-Trade, Pepperpotty, karmathanever

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hueseph
Posts: 10
Joined: Wed Feb 29, 2012 2:46 am
Location: Vancouver, BC, Canada

LIght at the End of the Tunnel

Post by hueseph »

I have had some issues running Kontrol Editor with the nanoPad2. Eventually I seem to have been able to get it working by manually setting the I/O. Kontrol Editor simply does not see the nanoPad2 as a related control surface. Even though I have been able to get it to work somewhat, it shows an unsupported device error when I run Kontrol Editor.

Issue two, though not nearly as pressing, I got the Korg Bundle Software Pin. In the instructions it says download the Kontrol Editor software, install and launch it and enter the PIN.......okay.....where? When I open Kontrol Editor, I get no prompt to input a PIN or anything of the sort. I only rarely get the nanopad editor to pop up. Can anyone shed some light?
Last edited by hueseph on Thu Mar 01, 2012 9:24 am, edited 1 time in total.
hueseph
Posts: 10
Joined: Wed Feb 29, 2012 2:46 am
Location: Vancouver, BC, Canada

Post by hueseph »

I find it disconcerting that over the course of a day there has yet to be a response. Well, not so much that there has been no response to my particular post but that of the posts regarding driver issues and configuration, there are no responses of note.

I appreciate that the Nano series are a budget solution and I can work with my product as is but for integrity's sake, shouldn't someone address these issues? Korg Kontrol Editor is not a particularly complex bit of software. Man, I had control editors from Behringer that worked better. BEHRINGER! Of all companies. I can't imagine any company would want to be compared to them in a bad light. Get the freakin' drivers and editor working properly. It can't be hard to do. Dedicate five coders to it for a week. It couldn't possibly take that long.

Pardon my rant.
hueseph
Posts: 10
Joined: Wed Feb 29, 2012 2:46 am
Location: Vancouver, BC, Canada

Light at the end of the tunnel

Post by hueseph »

Let's shed some light on this. For what it's worth, if you are looking to your local distributors site for the latest downloads (as is suggested with the included documentation) you are barking up the wrong tree.

Since the moderators here are unwilling to put in any information, please allow me.

Go to: http://korg.com/SupportResults.aspx?productid=596

Select your product from the dropdown menu and download the latest versions of:
  • The USB driver
    The Product Firmware
    Kontrol Editor
None of these which I was able to find on my distributor's web site.

As far as the software bundle is concerned, I could care less. I have full, legal versions of the software I need already.

To the mods: Thanks for nothing. [/b]
Outlitabeatly
Posts: 3
Joined: Wed Mar 28, 2012 2:28 pm
Location: Ireland

LIght at the End of the Tunnel

Post by Outlitabeatly »

Guys your talking about The light when you win? if you guys do.. Then i dont see anything wrong with it, just play in 3 person, That mean that you can see your avatar and scroll out and then the light is not annoying.
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X-Trade
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Joined: Tue Feb 14, 2006 9:47 pm
Location: Leeds, UK
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Post by X-Trade »

Hueseph,
It is not the moderator's job here to answer support questions.
This is a user forum that is independent of Korg. If you need technical support, you should contact your Korg distributor for your region.

Moderators on forums are unpaid, and are here to keep the place organised and often 'keep the peace' when there are misunderstandings and other such clashes between users. We also keep the forum free of spam and unwanted advertising. We do all of this in our free time.

Some Korg representatives do use these forums, again in their own time, and they tend to only be active in sections for recent and flagship products. Again, this is their choice and User Forums are not an official support channel.
In fact, the forums are more conceived as a place for collaboration, brainstorming, and sharing our experiences, than they are a place for technical support.
Current Gear: Kronos 61, RADIAS-R, Volca Bass, ESX-1, microKorg, MS2000B, R3, Kaossilator Pro +, MiniKP, AX3000B, nanoKontrol, nanoPad MK II,
Other Mfgrs: Moog Sub37, Roland Boutique JX03, Novation MiniNova, Akai APC40, MOTU MIDI TimePiece 2, ART Pro VLA, Focusrite Saffire Pro 40.
Past Gear: Korg Karma, TR61, Poly800, EA-1, ER-1, ES-1, Kawai K1, Novation ReMote37SL, Boss GT-6B
Software: NI Komplete 10 Ultimate, Arturia V Collection, Ableton Live 9. Apple OSX El Capitan on 15" MacBook Pro
youngcircle
Posts: 1
Joined: Tue May 01, 2012 6:03 am

Glad I read this before being a dick :)

Post by youngcircle »

wow I just assumed this was an official KORG entity, glad I read this cause I was getting ready to make a fool of myself! Had no idea you mods are volunteers, sheesh now I feel bad for calling the Native Inst. mod a nazi lol, when he's probably a proudly democratic volunteer and German by no fault of his own. As am I :)

OK, I'm getting my driver frustrations focused, and I'm going to complain through official channels from now on. Thanks!
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